ITES
We engineer operational excellence. By combining human expertise with intelligent automation, we transform your business processes, unlocking new levels of efficiency, accuracy, and scale.
Our Philosophy
The Centaur Model: Human + AI
Our approach to ITES is not about replacing humans with machines. It's about creating "centaurs"—a hybrid workforce where human ingenuity is augmented by the speed, accuracy, and scale of AI. We automate the repetitive, predictable parts of a workflow, allowing your team to focus on the elements that require creativity, critical thinking, and empathy.
how it works
our intelligent automation journey
process mapping & analysis
we meticulously map your existing workflows to identify the bottlenecks, redundancies, and high-impact opportunities for automation.
solution design & architecture
we design an intelligent automation solution, selecting the right blend of rpa, ai, and human-in-the-loop processes.
development & deployment
our team develops the automation scripts and ai models, rigorously testing them before deploying them into your live environment.
governance & optimization
we provide ongoing governance and support, monitoring performance and continuously optimizing the automated workflows for peak efficiency.
Our ITES Capabilities
We build intelligent systems to run your operations at peak efficiency.
Robotic Process Automation (RPA)
We identify and automate your most repetitive, high-volume tasks. From data entry and reconciliation to report generation, our software "robots" work 24/7 with perfect accuracy, freeing your team for higher-value work.
AI-Powered Support & Operations
We build intelligent systems that transform your support functions. This includes AI chatbots that resolve customer queries instantly and agent-assist tools that empower your support team with real-time information.
Knowledge Process Outsourcing (KPO)
We go beyond simple task automation. Our KPO services leverage AI to handle complex, judgment-based processes like market research, data analytics, and compliance monitoring, providing high-value insights at scale.
platforms we automate
our teams are experts in the leading rpa platforms, allowing us to choose the right tool for your specific needs and environment.
industries we transform
our intelligent automation solutions are driving efficiency and innovation in process-heavy industries.
Banking & Finance
Insurance
Healthcare
Logistics & Supply Chain
Telecommunications
Retail
the efficiency dividend
our ites solutions deliver a powerful return on investment by radically improving speed, accuracy, and scale.
60%
Average reduction in manual processing costs
99.9%
Achieved accuracy rate for automated tasks
3.5x
Average increase in process throughput
proof in practice
See how our intelligent automation solutions have driven efficiency and growth for our clients.
the invadecode ites advantage
Intelligent Automation
we don't just automate tasks; we automate decisions. we infuse our rpa solutions with ai to handle exceptions and complex scenarios that stump traditional bots.
Deep Domain Expertise
we understand the nuances of your industry, allowing us to design automation solutions that are not just technically sound but also strategically aligned with your business.
Human-in-the-Loop
we believe in the "centaur model." our systems are designed to seamlessly escalate complex issues to human experts, ensuring quality while maximizing efficiency.
frequently asked questions
have a project in mind?
get in touch
we're a globally distributed team with hubs in key cities. whether you have a project in mind or just want to chat about the future of technology, we'd love to hear from you.
pune (hq)
mumbai
802, Embassy Center, Nariman Point, Mumbai, Maharashtra - 400021
gandhinagar
OFFICE, 1008, Shreeji Signature Rd, Kudasan, Gandhinagar, Gujarat 382421